Privacy and Security Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from myjet-luxury-pillow.myshopify.com (the “Site”). We value our customers and their privacy. All personal information is used to ensure efficient processing of your order. This information is used by our staff for contacting and identifying customers and their needs. We will not give, sell, rent, or loan any personally identifiable information to any third party unless legally required to do so or you authorize us to do so.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you, and how you interact with the Site. This is referred to as “Device Information.”

We use the following technologies to collect Device Information:

• Cookies: Data files placed on your device. For more information on cookies and how to disable them, visit allaboutcookies.org.
• Log Files: Track actions occurring on the Site and collect data like IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web Beacons/Tags/Pixels: Electronic files used to record how you browse the Site.

When you make or attempt to make a purchase, we collect certain personal information such as your name, billing and shipping addresses, payment information (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information collected to:

• Process and fulfill your order, including arranging for shipping and providing order confirmations.
• Communicate with you regarding your order.
• Screen orders for potential risk or fraud.
• Provide information or advertising about our products or services, as aligned with your preferences.

Device Information helps us to:

• Screen for potential risk and fraud, particularly using IP addresses.
• Improve and optimize our Site by generating analytics on how customers browse and interact with the Site.
• Assess the success of marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. For example, we use:

• Shopify to power our online store. You can read Shopify’s privacy policy here.
• Google Analytics to understand how customers use the Site. You can read more about Google’s privacy policy here. To opt-out of Google Analytics, visit here.

We may also share your Personal Information to comply with laws, regulations, or legal requests, or to protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. For more information on how targeted advertising works, visit the Network Advertising Initiative’s educational page.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a "Do Not Track" signal from your browser.

Your Rights

If you are a European resident, you have the right to access, correct, update, or delete the personal information we hold about you. To exercise these rights, contact us through the information below.

We process your information to fulfill contracts or pursue legitimate business interests. Your data may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain Order Information for our records unless and until you ask us to delete it.

Changes

We may update this policy from time to time for legal, operational, or regulatory reasons.

Contact Us

For questions or concerns regarding our privacy practices, contact us at info@myjetpillow.com.

MyJet Luxopedics